TapID Logo

Privacy Policy

Last updated: 7/28/2026

1. Introduction

Welcome to TapID. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you use our website, digital identity profiles, NFC hardware, and e-commerce services.

2. The Data We Collect

We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:

  • Identity Data: First name, last name, username, and profile pictures.
  • Contact Data: Email address, delivery address, phone numbers, and WhatsApp numbers.
  • Profile Data: Social media links, professional title, company name, bio, and custom digital profile configurations.
  • Transaction Data: Details about payments (processed securely via Paystack), physical product orders, and digital template purchases.
  • Technical & Usage Data: IP addresses, browser types, interaction logs, and analytics on how your digital profile is viewed or scanned.
  • Communications Data: Chat transcripts from our live support system and customer service interactions.

3. How We Use Your Data

We use your personal data to provide and improve our services. Specifically:

  • To provide the service: Publishing your digital identity profile to the public internet as you configure it.
  • To process orders: Fulfilling NFC card purchases and delivering physical goods to your shipping address.
  • To provide support: Resolving issues via our live chat support and ticketing system.
  • To improve our platform: Analyzing profile views and engagement to provide you with actionable intelligence.
Important note about public profiles: Because the primary purpose of TapID is to share your contact information via NFC, any data you explicitly add to your digital profile (links, bio, phone numbers) will be publicly accessible to anyone who scans your card or visits your profile link.

4. Data Security & Payments

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. All payment transactions are processed through our secure payment provider (Paystack). We do not store or process your raw credit card numbers or banking details on our servers.

5. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

  • Request access to your personal data.
  • Request correction of your personal data.
  • Request erasure of your personal data (account deletion).
  • Object to processing of your personal data.

If you wish to exercise any of the rights set out above, please contact our support team.