Terms and Conditions
Last updated: 7/28/2026
1. Acceptance of Terms
By accessing or using the TapID platform, purchasing our physical NFC products, or using our digital profile services, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.
2. Description of Service
TapID provides physical NFC-enabled products (cards, tags) and an associated online platform allowing users to create and host public digital identity profiles. We also offer a marketplace for premium digital profile templates and hardware accessories.
3. User Accounts and Profiles
- Accuracy: You must provide accurate and complete information when creating your account.
- Public Profiles: You acknowledge that the primary function of your digital profile is to be publicly accessible. You are solely responsible for the content, links, and personal information you choose to display.
- Prohibited Content: You may not upload or link to content that is illegal, abusive, harassing, defamatory, or violates intellectual property rights. We reserve the right to suspend accounts that violate this rule.
4. E-commerce and Payments
All payments for physical orders and premium digital templates are processed securely via third-party providers (e.g., Paystack).
- Physical Orders: Delivery times are estimates. We are not liable for delays caused by shipping carriers.
- Digital Purchases: Purchases of premium digital templates are final and non-refundable once unlocked and applied to your account.
- Pricing: Prices are subject to change without notice, but changes will not affect orders that have already been accepted.
5. Live Support
We provide live chat support to assist users. Abusive or inappropriate behavior towards our support agents will result in the immediate termination of your support session and potential account suspension.
6. Limitation of Liability
To the maximum extent permitted by law, TapID shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your access to or use of our services.
7. Changes to Terms
We reserve the right to modify these terms at any time. We will notify users of any significant changes. Continued use of the platform after changes constitutes acceptance of the modified terms.